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Privacy policy

Effective date: September 26, 2025

intersystemcontrols.com (the “Site”) is owned and operated by Intersystem Controls Inc. Chris Carmichael is the privacy officer and can be contacted at:

info@intersystemcontrols.com
+1 (604) 200-7130

This Privacy Policy applies to the Site and any subdomains at intersystemcontrols.com.

 

Purpose

The purpose of this privacy policy (this “Privacy Policy”) is to inform users of our Site of the following:

  1. The personal data we collect.
  2. How we use personal data.
  3. Who has access to and with whom we share personal data.
  4. User rights and choices under applicable Canadian and British Columbia privacy laws.
  5. Our cookie policy and advertising/analytics disclosures.

 

This Privacy Policy applies in addition to the terms and conditions of our Site.

 

Canadian and BC Privacy Frameworks

We handle personal information in accordance with:

  • British Columbia’s Personal Information Protection Act (PIPA).
  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), where applicable.
  • Canada’s Anti‑Spam Legislation (CASL) for any commercial electronic messages.

 

Consent

By using our Site, you consent to the practices described in this Privacy Policy. Where we rely on consent, you may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. If you withdraw consent, our ability to provide certain services may be affected.

You can withdraw consent or make a privacy request by contacting our privacy officer (see “Contact Information”).

 

Personal Data We Collect

We only collect data that helps us achieve the purposes set out in this Privacy Policy.

  • Data Collected Automatically
    • IP address
    • General location (e.g., city/region inferred from IP)
    • Device, operating system, and browser details
    • Pages viewed, time on page, and clicked links
    • Referring/exit pages and similar usage data
  • Data Collected in a Non‑Automatic Way
    • When you submit our Contact form:
      • First and last name
      • Email address
  • Collection Methods
    • Submitting the Contact form
    • Standard website telemetry and server logs
    • Bot‑prevention via CAPTCHA on forms

 

How We Use Personal Data

We use personal data for the following purposes:

  • Communications and responding to inquiries submitted via our Contact form.
  • Lead qualification and sales follow‑up.
  • Website operation, performance, and improvement (including diagnostics and security).
  • Security and fraud prevention (including CAPTCHA).
  • Analytics to understand Site usage and improve content and user experience.
  • Advertising and retargeting (now or in the future), including measurement and attribution.

 

Who We Share Personal Data With

Employees and Authorized Subcontractors

  • We may disclose user data to employees and authorized subcontractors who reasonably need access to achieve the purposes set out in this Privacy Policy, subject to confidentiality and appropriate safeguards.

 

Third Parties

  • We may share personal data with the following service providers for the purposes described:
    • Analytics and Tag Management: Google Analytics 4 (GA4), Google Tag Manager (Alphabet Inc.)
    • Advertising/Retargeting Platforms (current or future): Google Ads (Alphabet Inc.), Meta (Facebook/Instagram), LinkedIn, Microsoft Advertising
    • CRM/Project Management: ClickUp
    • CAPTCHA/Bot Prevention: Our CAPTCHA provider associated with Site forms
  • Categories of data shared may include:
    • Automatically collected usage data for analytics, measurement, and advertising.
    • Contact form submissions (name, email) to facilitate communications and CRM record‑keeping.
  • Third parties will only be given access to personal data as reasonably necessary to perform their services, and they are not permitted to use personal data for their own independent purposes.

 

Other Disclosures

We may disclose personal data:

  • If required by law or legal process.
  • To establish, exercise, or defend legal claims.
  • To investigate or prevent suspected illegal activities or security issues.

 

We do not sell personal data.

 

International Data Transfers

Your personal data may be transferred to, stored, or processed in Canada and the United States by our vendors and service providers. 

 

How Long We Store Personal Data

We retain personal data only as long as necessary to fulfill the purposes described in this Privacy Policy, to meet legal or reporting obligations, and to enforce or defend legal claims. 

 

How We Protect Your Personal Data

We use administrative, technical, and physical safeguards appropriate to the sensitivity of the information, including:

  • SSL/TLS encryption in transit.
  • Access controls and reasonable internal practices designed to limit access to personal data.

 

No method of transmission or storage is completely secure. While we take reasonable steps to protect personal data, we cannot guarantee absolute security.

 

Your Rights and Choices

Subject to applicable law (including PIPA and PIPEDA), you may:

  • Request access to your personal information.
  • Request correction of inaccurate or incomplete personal information.
  • Withdraw consent where processing is based on consent.
  • Ask questions about our privacy practices.

 

To exercise these rights, contact our privacy officer (see “Contact Information”).

 

CASL – Commercial Electronic Messages

If we send commercial electronic messages, we will do so in compliance with CASL, including obtaining consent where required and providing an easy unsubscribe mechanism in each message.

 

Children

We do not knowingly collect or use personal data from children under 16 years of age. If we learn that we have collected personal data from a child under 16, we will delete it as soon as reasonably possible. Parents or guardians who believe a child under 16 has provided personal data may contact our privacy officer.

 

Do Not Track Notice

Do Not Track (DNT) is a browser setting that requests privacy preference. We do not respond to DNT signals. We cannot guarantee how third parties who interact with our Site and your data respond to DNT signals.

 

How to Access, Modify, Delete, or Challenge the Data Collected

You may request access to, or correction of, your personal information, or raise a privacy concern by contacting our privacy officer (see “Contact Information”). We may take reasonable steps to verify your identity before fulfilling requests.

 

Cookie Policy

A cookie is a small file stored on your device to collect information about your browsing activities. We do not offer a cookie-consent mechanism. Depending on your browser, you can:

  • Configure your browser to block or delete cookies.
  • Set your browser to notify you when a cookie is set.

Blocking cookies may affect Site functionality.

 

Types of Cookies We Use

  • Functional cookies: Remember choices to improve your experience.
  • Analytical cookies: Help us understand how the Site is used (e.g., pages visited, time on site).
  • Targeting/advertising cookies: May be used now or in the future to deliver or measure ads relevant to your interests.
  • Third‑party cookies: Set by our analytics/advertising partners to provide measurement, attribution, and ad personalization.

 

Modifications

We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements. When we update it, we will revise the “Effective date” at the top. 

 

Complaints

If you have a privacy complaint, please contact us first so we can try to resolve it. If your concern remains unresolved, you may contact the Office of the Information and Privacy Commissioner for British Columbia (OIPC): https://oipc.bc.ca

 

Contact Information

If you have any questions, requests, or complaints about this Privacy Policy or our handling of personal information, contact our privacy officer:

  • Chris Carmichael
  • Email: info@intersystemcontrols.com
  • Phone: +1 (604) 200-7130