Commercial System Takeovers & Rescue Projects

We make your systems work like they should

Experience Trusted by Western Canada

Backed by 130+ years of combined experience, project after project

Diamond Level Master Programmer On Staff

A Crestron certification that few programmers worldwide hold

Trusted by Industry Leaders

Including Powerex, Pavco, and The Jim Pattison Group

Regain confidence in your AV system.

We provide world-class programming, AV integration, and technical support for commercial spaces and enterprises across Western Canada, with a strong track record across Greater Vancouver, Whistler and Kelowna.

If your system is unreliable, abandoned by a previous integrator or never performed as it was promise, we can fix it, without the need of a full replacement.

Why Choose Intersystem Controls

WE SOLVE PROBLEMS OTHERS CAN’T (OR WON’T)

If your Crestron system is unreliable or was abandoned by a previous integrator, we can fix it — without forcing you into an unnecessary full-scale replacement.

KNOW ABOUT ISSUES BEFORE THEY OCCUR

With our proprietary remote monitoring system and expert oversight, you will stay ahead of equipment failures and be alerted to problems before they impact operations.

TAKE CONTROL OF YOUR AV SYSTEM

Whether you want the confidence to troubleshoot minor issues yourself or prefer seamless, hands-off support, we give you the guidance and training to engage with your AV system on your terms.

We had another AV company tell us it would cost $10,000 to $15,000 per room to replace all the hardware.

Intersystem Controls took a different approach. They swapped out only the pieces that needed replacing, spreading out the cost and saving us from a million-dollar spend.

Chris understands our budget and works with us, instead of just pushing the newest, most expensive thing.

- Tommy Myung, Facilities Manager, Paradox Hotels

Additional value-add services available:

Managed service contracts with defined response times
Custom UI/UX design for Crestron interfaces
SOP documents for internal troubleshooting
Phased hardware upgrade strategies
Custom integrations with enterprise software

Our Commercial Takeover Projects Include The Following:

On‑site system review and diagnostics
End‑of‑Life report with prioritized upgrade roadmap
Crestron programming updates and system stabilization
AV hardware replacement/installation as required
Structured Cutover Plan for minimal disruption

Chosen by Industry Leaders

What to Expect When You Work With Intersystem Controls

Contact & Consultation

Reach out through our contact form, and we’ll schedule a call to discuss your AV goals and current issues. We’ll request any available documentation and source files from your previous integrator to accelerate diagnosis.

Site Evaluation & System Review

We conduct an on‑site assessment to evaluate performance, document risks and failures, and identify what can be stabilized versus what truly requires replacement. Where remote access is permitted, we’ll also review logs and configurations to pinpoint root causes.

Tailored Proposal & Action Plan

You receive a clear, prioritized plan focused on rapid stabilization and business continuity, with transparent pricing and timelines. We outline cutover windows and a room‑by‑room approach to minimize disruption.

Stabilization & Optimization

We repair, reprogram, and replace components as required to restore reliability. Interfaces are standardized where appropriate, systems are tuned, and proactive monitoring is enabled to reduce emergency calls.

Training & Documentation

We provide hands‑on training for IT/facilities and end users, so your team can handle basic issues with confidence. We also provide comprehensive documentation, such as as-built schematics and user guides.

Ongoing Support

Proactive remote monitoring comes standard on every system we support, and we remain available whenever you need us. Managed service contracts with defined response times are available.

Proactive Remote Monitoring Built for Business Continuity

Typical monitoring systems simply check if devices are online. Ours checks whether it’s actually working.

Our proprietary monitoring platform routinely requests detailed diagnostic data from every device on your network, catching issues before they reach your operations, not after.

This is about more than uptime. It’s about protecting productivity, avoiding executive-level disruptions, and giving your IT and facilities teams a head start.

Remote monitoring is included with every system we support.

Chris doesn’t just come in, fix the issue, and leave. He sat down with me and explained what each piece of equipment was doing. With these explanations and some additional tips he gave me, I can do some basic troubleshooting before even calling him.

He explains things in a way I understand and trusts me to be his hands and feet when troubleshooting remotely. That saves us time, money, and unnecessary service calls.

- Martin Mori, Support Analyst, Powerex

When Failure Isn’t an Option, Intersystem Delivers

When you’re investing in world-class AV infrastructure, you need a partner who knows how to make it work.

We bring deep programming expertise, in-house pre-commissioning, and proactive monitoring, so every room performs the same way, every time.

Let’s build an AV system that works the way it should.