Commercial Crestron System Takeovers & Rescue Projects
We make Crestron work like it should.
Western Canada’s Largest Crestron Programming Team
130+ years of combined experience
Diamond Level Master Programmer On Staff
Crestron’s rarest certification for preeminent expertise
Trusted by Major Enterprises
Including BC Hydro, Pavco, and The Jim Pattison Group
Regain confidence in your AV system.
Intersystem Controls provides world-class Crestron programming, AV integration, and technical support services for commercial spaces and enterprises across Greater Vancouver and Whistler.
If your Crestron system is unreliable, was abandoned by a previous integrator, or never performed as promised, we can fix it — often without forcing a full replacement.
Why Choose Intersystem Controls
WE SOLVE PROBLEMS OTHERS CAN’T (OR WON’T)
If your Crestron system is unreliable or was abandoned by a previous integrator, we can fix it — without forcing you into an unnecessary full-scale replacement.
KNOW ABOUT ISSUES BEFORE THEY OCCUR
With our proprietary remote monitoring system and expert oversight, you will stay ahead of equipment failures and be alerted to problems before they impact operations.
TAKE CONTROL OF YOUR AV SYSTEM
Whether you want the confidence to troubleshoot minor issues yourself or prefer seamless, hands-off support, we give you the guidance and training to engage with your AV system on your terms.
We had another AV company tell us it would cost $10,000 to $15,000 per room to replace all the hardware.
Intersystem Controls took a different approach. They swapped out only the pieces that needed replacing, spreading out the cost and saving us from a million-dollar spend.
Chris understands our budget and works with us, instead of just pushing the newest, most expensive thing.
- Tommy Myung, Facilities Manager, Paradox Hotels
Additional value-add services available:
- Managed service contracts with defined response times
- Custom UI/UX design for Crestron interfaces
- SOP documents for internal troubleshooting
- Phased hardware upgrade strategies
- Custom integrations with enterprise software
Our Commercial Residential Takeover Projects Include The Following:
- On‑site system review and diagnostics
- End‑of‑Life report with prioritized upgrade roadmap
- Crestron programming updates and system stabilization
- AV hardware replacement/installation as required
- Structured Cutover Plan for minimal disruption
- Remote monitoring setup and proactive diagnostics
- Documentation (schematics, as-builts, user manuals)
- End-user and IT staff training
- On‑site and remote support
Chosen by Industry Leaders
What to Expect When You Work With Intersystem Controls
We’ll request any available documentation and Crestron source files from your previous integrator to accelerate diagnosis.
Where remote access is permitted, we’ll also review logs and configurations to pinpoint root causes.
We outline cutover windows and a room‑by‑room approach to minimize disruption.
Interfaces are standardized where appropriate, systems are tuned, and proactive monitoring is enabled to reduce emergency calls.
We also provide comprehensive documentation, such as as-built schematics and user guides.
Managed service contracts with defined response times are available.
Proactive Remote Monitoring Built for Business Continuity
Typical Crestron monitoring systems simply check if devices are online. Ours digs deeper.
Our proprietary monitoring platform routinely requests bespoke information from the devices on your AV network, so we can identify, diagnose, and act on issues before they impact your operations.
This isn’t just about uptime. It’s about preserving productivity, avoiding executive-level disruptions, and keeping your IT or facilities teams one step ahead.
Remote monitoring is included with all Intersystem-supported Crestron solutions.
Chris doesn’t just come in, fix the issue, and leave. He sat down with me and explained what each piece of equipment was doing. With these explanations and some additional tips he gave me, I can do some basic troubleshooting before even calling him.
He explains things in a way I understand and trusts me to be his hands and feet when troubleshooting remotely. That saves us time, money, and unnecessary service calls.
- Martin Mori, Support Analyst, Powerex
When Failure Isn’t an Option, Intersystem Delivers
You’ve invested in world-class AV infrastructure. You need a partner who knows how to make it work.
Intersystem Controls brings unmatched Crestron expertise and a deep commitment to system reliability. We’re the team enterprise clients trust to fix what others can’t and keep their operations running smoothly.
Let’s make your AV system work like it should.